Our refund policies
At Anka Home, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.
📦Returns
- You have 14 days from the date of delivery to request a return.
- To be eligible, the item must be:
- Unused
- In the same condition you received it
- In its original packaging
❌Non-returnable items:
- Items marked as final sale
- Products that have been used or damaged by the customer
- Custom-made or personalized items
💸Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
🚚Return Shipping
- You’ll be responsible for paying your own shipping costs for returning the item.
- Shipping costs are non-refundable.
🔁Exchanges
We only replace items if they are defective or damaged. If you need to exchange, send us an email first at info@ankahome.store
📩Need Help?
Contact us at info@ankahome.store for questions about returns, refunds, or anything else.